Written by Dan Sagar, FoundationsAI. Updated November 2026.
Most trades businesses use one tool to win work and another to run it. Field Services brings the second part into FoundationsAI, so the enquiry, the quote, the job, the engineer's day and the invoice all sit on one customer record. It's on the Pro and Managed plans.
What it does
- Requests: customer enquiries become estimates or jobs
- Estimates and invoices, with online payment
- Jobs and visits with staff, checklists and notes
- A schedule with a map, and suggested times based on staff hours, service areas and drive time
- Route planning for each engineer's day
- Timesheets logged against each visit
- A branded online booking page, and an AI chat receptionist that takes requests
- Text, email and WhatsApp updates to customers and staff
- The mobile app, where it shows as Jobs
Who it helps
Plumbers and heating engineers, electricians, cleaners, landscapers, window and door fitters, pest control, and anyone who sends people to customers' addresses.
What it replaces
Jobber, Tradify, ServiceM8, Commusoft and similar job tools, plus the Zapier link that passes won jobs between them and your CRM. Missed call text back, follow-up and review requests already run on FoundationsAI, so now the whole journey runs in one system.
What's involved
Add your staff and their hours, set your service area, add your services and prices, then connect your booking page. Most of this is done in your setup session, and we can bring your services across from a spreadsheet.
Where a dedicated tool may still suit you
If you track stock and parts in detail, check that first. Book a demo and we'll show you on a real account.
Common questions
Which plan includes Field Services?
Pro and Managed.
Can engineers use it on site?
Yes. In the mobile app they see their day, change visit statuses, tick off checklists and add notes, and the office sees it straight away.
Do I still need Jobber?
For most small trades, no. See our GoHighLevel vs Jobber comparison.