Written by Dan Sagar, FoundationsAI. Updated October 2026.
You keep it all. Your contacts and data are yours to export at any time, your phone number can move to another provider, your domain is yours, and your whole account can move to another HighLevel agency in one go. Starter, Website and Pro are rolling monthly with 30 days' notice.
How much notice you give
Starter, Website and Pro are rolling monthly. Give us 30 days' notice and you can leave. Managed has a 12-month minimum, because of the work that goes into the build. After that you can leave, stay on Managed, or move to Pro and keep everything we built.
What happens to each thing
| What | If you leave |
|---|---|
| Contacts, conversations and notes | Yours. Export them whenever you like. |
| Your whole account | Can move to another HighLevel agency in one go, with your contacts, automations, website and history. |
| Your phone number | Yours to keep. It can be moved to another phone provider. |
| Your domain name | Yours. Point it at a new website whenever you like. |
| Your website | Moves with the account if you go to another HighLevel agency. If you leave HighLevel altogether, the site itself can't be lifted into another website builder, but your domain, words and photos are yours to reuse. |
| Your Google reviews | Yours. They live on your Google Business Profile, not in our system. |
See exactly what moves when an account changes agency.
How to leave
- Tell us, giving 30 days' notice.
- Decide where you're going: another HighLevel agency, or a different system.
- Going to another HighLevel agency? Give us their agency number and we send the transfer request.
- Going somewhere else? Export your contacts and anything else you want to keep, and ask your new phone provider to move your number across. We'll help with what they need.
Why we make leaving easy
Because it's your business. We'd rather keep clients because the system works and the support is good, not because leaving is hard. It's also the question to ask any provider before you sign up. If someone makes leaving difficult, ask them why.
Common questions
Do I own my data?
Yes. Your account is yours, your data is yours, and you can export it whenever you want.
Can I keep my phone number if I leave?
Yes. It can be moved to another phone provider.
Can I take my website with me?
Yes, if you move to another HighLevel agency, because it moves with the account. If you leave HighLevel altogether, you keep your domain, words and photos, and the site is rebuilt on your new platform.
How much notice do I need to give?
30 days on Starter, Website and Pro. Managed has a 12-month minimum term.
Not sure which fits?
Book a 45-minute demo and we'll tell you honestly whether you'd be better off with us or going direct. Before you decide, read what GoHighLevel is bad at too.