Part of our guide: GoHighLevel in the UK.
Written by Dan Sagar, FoundationsAI. Updated October 2026.
To move your business to GoHighLevel without losing anything, back up everything first, move your contacts with their history, keep your old system running until the new one is tested, and switch over one channel at a time: forms, then phone, then email and messaging. Done in that order, nothing gets dropped along the way. Most moves take a few weeks, depending on how much you have.
What you're moving
| What | How it moves |
|---|---|
| Contacts and customers | Exported from your old system as a spreadsheet and imported, with tags for where they came from |
| Open enquiries and quotes | Added to the pipeline at the right stage |
| Phone number | Moved across, or calls forwarded to a new GoHighLevel number |
| Your business email connected, so emails land in the inbox | |
| Website forms | Pointed at GoHighLevel, or replaced with GoHighLevel forms |
| Follow-up messages | Rebuilt as automations, then tested |
| Website | Kept and connected, or rebuilt in GoHighLevel with the old addresses redirected |
Step by step
- List everything you use now: CRM, spreadsheets, email tools, booking, website forms, phone numbers.
- Back everything up before touching anything.
- Set up GoHighLevel: pipeline, stages, tags and your first automations.
- Import your contacts and add open enquiries to the pipeline.
- Test with your own details: send a test enquiry through every route and check what happens.
- Switch over one channel at a time, checking each one before the next.
- Show the team and keep the old system read-only for a few weeks, just in case.
If you're moving from another GoHighLevel provider
That's the easiest move of all. Your account can be moved across with your contacts, automations and website, and there's no build fee because there's nothing to rebuild. See moving from another GoHighLevel provider.
Common questions
How long does it take to move to GoHighLevel?
Usually a few weeks, depending on how many systems and contacts you have.
Will I lose my contacts or history?
Not if you back up first and import carefully. Contacts, notes and tags can all be brought across.
Can I keep my phone number?
Usually, yes. You can move it across, or forward calls to a new number while you decide.
Will my website go down?
No. You can keep your current website running and connect it, or build the new one first and switch over when it's ready.
Can you do the move for me?
Yes. On Managed we do the whole build and move for you.
Want help moving?
Book a 45-minute demo. We'll look at what you use now and give you a straight plan for moving across.